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    I write this blog. It does not represent anyone else's opinions or perspectives. Regardless of employers or clients or any other associations, this is my blog and it does not speak for anyone else. I have learned that perception is more powerful than reality. So, we get to experience the joys of claiming and disclaiming. Isn't that super!


    © Copyright 2004-2010
    Toby Getsch
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    toby@getsch.net
    425.785.7554

blogs as weapons

Posted on October 24, 2006 by Toby Getsch

Many times customers have frustrations with a vendor or business.  There are many ways to deal with that – or try to deal with that.  Frequently it involves being on the phone (or trying to find a live person in the phone) and “talking” with “customer service.” Having a blog, and having had it now [...]

Filed under: Blogging, Leadership, Listening, Perspective, Rants, Writing | 1 Comment »